Terms and Conditions

Last Updated: 12th November 2024

Welcome to Shop Electronics (https://shopelectronics.co.za). These Terms and Conditions govern your use of our website and your relationship with Ginger Group PTY LTD (“we,” “us,” or “our”). By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.

1. General Conditions

• By using this website, you confirm that you are at least 18 years old or have obtained parental consent to use our services.
• We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on this page.
• Continued use of our website following any changes constitutes acceptance of those changes.

2. Product Information

• We strive to ensure product details, images, and pricing are accurate. However, we do not guarantee that product descriptions or other content is error-free or up-to-date.
• Prices and availability are subject to change without notice.
• We reserve the right to refuse or cancel any order for a product listed at an incorrect price.

3. Ordering and Payment

• By placing an order on Shop Electronics, you confirm that all information provided is accurate and complete.
• Payment options include credit cards, debit cards, EFT, and other accepted payment methods listed on our website.
• Orders are processed once payment is confirmed. You will receive a confirmation email upon successful completion of your order.

4. Shipping and Delivery

• We deliver across South Africa and aim to dispatch orders within 2-3 days of confirmation.
• Delivery times are estimates and may vary due to circumstances beyond our control.
• Delivery fees, if applicable, will be included in the total order price at checkout.
• We are not liable for any delays caused by external courier services or unforeseen circumstances.

5. Returns and Refunds

• If you are not satisfied with your purchase, you may request a return or exchange within 30 days of receipt, subject to our Returns Policy.
• To initiate a return, please contact our customer service team at info@shopelectronics.co.za.
• Products must be returned in their original packaging and condition. Refunds are processed once the item has been inspected and approved.
• We reserve the right to refuse returns that do not meet these conditions.

6. Warranty and Repairs

• Products may be covered by a manufacturer’s warranty, and claims should be made according to the warranty terms provided with the product.
• If your product requires repairs within the warranty period, please contact us for assistance.

7. User Conduct

• You agree not to engage in any activity that could harm our website or its functionality, including but not limited to unauthorized access, introducing malicious software, or data mining.
• Any abusive or fraudulent activity on Shop Electronics will result in termination of access to our services.

8. Intellectual Property

• All content on this website, including text, images, logos, and trademarks, is the property of Ginger Group PTY LTD or our content providers. Unauthorized use is prohibited.
• You may not reproduce, distribute, or use any content from this site without prior written consent.

9. Privacy and Data Protection

• We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
• By using our website, you consent to the collection and use of your data in accordance with our Privacy Policy.

10. Limitation of Liability

• Ginger Group PTY LTD and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
• We are not liable for any errors, inaccuracies, or omissions in our content.

11. Governing Law

• These Terms and Conditions are governed by the laws of the Republic of South Africa.
• Any disputes arising out of or relating to these Terms and Conditions shall be subject to the jurisdiction of South African courts.

12. Contact Us

• For any questions regarding these Terms and Conditions, please contact us at:
  • Email: info@shopelectronics.co.za
  • Phone: +27 64 512 3761
  • Postal Address: Highway gardens, Edenvale, Gauteng, 1609