Delivery and Shipping
At Shop Electronics (https://shopelectronics.co.za), we are committed to ensuring your order reaches you as quickly and safely as possible. We partner with Bob Go as our delivery provider to handle all shipments within South Africa.
1. Delivery Options and Timeframes
- Standard Delivery: Estimated delivery times are between 2-3 days from the date of order confirmation.
- Express Delivery: If express options are available, they will be presented at checkout with the associated fees and estimated delivery times.
- Delivery times may vary based on location, order volume, and other factors, including any delays on the part of the courier service.
2. Shipping Fees
- Shipping costs are calculated based on the delivery option chosen and the destination. The total delivery fee will be displayed at checkout.
- Free or discounted shipping promotions may be offered from time to time and will be applied at checkout when applicable.
3. Order Tracking
- Once your order has been shipped, you will receive an email with a tracking link provided by Bob Go.
- You can use this link to track the status of your delivery directly through Bob Go’s tracking platform.
4. Delivery Issues
- If there are any issues with your delivery (such as delays or missed deliveries), please contact our customer support team, and we will work with Bob Go to resolve them promptly.
- If a package is lost or damaged in transit, please notify us immediately so we can assist with filing a claim with Bob Go.
5. Delivery Restrictions
- Currently, we deliver only within South Africa. If we expand to additional regions in the future, they will be announced on our website.
6. Contact Us
- For any additional questions about delivery or shipping, please contact us at the following:
- Email: info@shopelectronics.co.za
- Phone: +27 64 512 3761. [insert contact email or phone number].
